See the full terms of service page for details.
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Effective Date: March 11, 2026 | Version 1.0
These Terms of Service ("Terms") constitute a legally binding agreement between you and Identity Mark, LLC, doing business as Kinvana ("we," "us," or "our"). By creating an account, accessing, or using the Kinvana platform, website, mobile applications, and related services (the "Service"), you agree to be bound by these Terms and our Privacy Policy.
You must be at least 18 years of age and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of another person (e.g., as a legal guardian), you represent that you have the authority to bind that person to these Terms.
Kinvana is a co-parenting coordination platform that provides tools including shared calendars, immutable messaging, AI-powered plan extraction, a swap marketplace, expense tracking, record-keeping, and related features designed to help separated or divorced parents manage custody schedules and communication.
NO LEGAL ADVICE: The Service is a technology tool, not a law firm. Nothing in the Service constitutes legal advice, and use of the Service does not create an attorney-client relationship between you and Kinvana or any of its employees, contractors, or affiliates. You should consult a qualified family law attorney for legal guidance specific to your situation.
NO ATTORNEY-CLIENT RELATIONSHIP: Even where attorneys or mediators access your records through the Professional Portal, the relationship between you and that professional is independent of Kinvana. We are not a party to any attorney-client or mediator-client relationship facilitated through the Service.
If you are using Kinvana pursuant to a court order requiring the use of a co-parenting communication platform, you acknowledge that: (a) we are not a party to your court proceedings; (b) we do not guarantee that the Service satisfies all requirements of your specific court order; and (c) you are solely responsible for ensuring compliance with your court order. We recommend consulting your attorney to confirm the Service meets your order's requirements.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:
We are not liable for any loss or damage arising from your failure to protect your account credentials.
Ownership: You retain all ownership rights to the content you upload, create, or transmit through the Service ("User Content"), including documents, messages, calendar entries, and expense records.
License Grant: By submitting User Content, you grant Kinvana a limited, non-exclusive, royalty-free, worldwide license to use, store, process, display, and transmit your User Content solely as necessary to operate and provide the Service. This license includes the right to process your documents through our AI systems for plan extraction and analysis. This license terminates when you delete your content or close your account, except as required for shared records (see Section 6) or legal compliance.
Kinvana uses a shared-record model in which messages, calendar events, swap transactions, and expense records are shared between co-parents and form part of a continuous, tamper-evident record chain.
You acknowledge and agree that:
You agree not to:
Violation of these rules may result in immediate suspension or termination of your account without notice.
All messages and interactions conducted through the Kinvana messaging system are permanently recorded and stored as tamper-evident records. By using the messaging feature, you acknowledge and consent to this recording.
The Service provides certified PDF exports with PKI digital signatures and 16-digit online verification codes. These features are designed to support evidentiary use; however:
NO GUARANTEE OF ADMISSIBILITY: Kinvana does not guarantee that any record, export, or report generated by the Service will be admitted as evidence by any court, tribunal, or administrative body. Admissibility determinations are made solely by the presiding judge or authority and depend on jurisdiction, applicable rules of evidence, and the specific facts of your case. You should consult your attorney regarding the admissibility of any records in your proceedings.
You are solely responsible for complying with all applicable laws regarding the recording, use, and disclosure of communications, including any notice or consent requirements in your jurisdiction.
Kinvana uses artificial intelligence for features including plan extraction, calendar auto-population, tone analysis, flexibility scoring, and equity alerts.
All AI-generated outputs are assistive in nature and are provided "as-is" for informational purposes only. AI outputs may contain errors, omissions, or inaccuracies. You are responsible for reviewing and verifying all AI-generated content, including extracted schedules and analytics.
AI features do not constitute legal advice, professional counseling, or any form of professional recommendation. We do not guarantee the accuracy, completeness, or reliability of any AI output.
Free Trial: New accounts receive a 30-day free trial with full access to features of the selected tier. No credit card is required to start the trial. At the end of the trial, your account will be downgraded to limited functionality unless you subscribe to a paid plan.
Subscription Plans: Kinvana offers tiered subscription plans (Essential, Plus, and Pro) billed on a per-family basis. Current pricing is available at coparentconnect.com/pricing.
Auto-Renewal: Subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date. You will be charged the then-current rate for your plan.
Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the period you have already paid for.
Refunds: We generally do not provide refunds for partial billing periods. However, if you are dissatisfied with the Service within the first 30 days of a paid subscription, you may request a full refund by contacting [email protected]. Early adopter promotional pricing is subject to specific terms disclosed at the time of enrollment.
The Service may integrate with or contain links to third-party services, including payment processors, cloud hosting providers, and analytics tools. We are not responsible for the practices, content, or availability of third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
The Service, including its design, code, features, branding, documentation, and all related intellectual property, is owned by Identity Mark, LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.
"Kinvana" and associated logos are trademarks of Identity Mark, LLC. You may not use our trademarks without prior written permission.
We strive to maintain continuous availability of the Service but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you in advance of material changes that affect your use.
Scheduled maintenance windows will be communicated in advance when practicable. We are not liable for any downtime, data loss, or other issues arising from service interruptions.
By You: You may close your account at any time through your account settings or by contacting [email protected]. Account closure is subject to the shared-record limitations described in Section 6.
By Us: We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms, engaged in prohibited conduct, or if required by law. We may also terminate accounts that have been inactive for an extended period, with prior notice.
Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including Sections 5, 6, 8, 9, 15, 16, and 17) will survive.
DISCLAIMER OF WARRANTIES: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.
LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IDENTITY MARK, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
You agree to indemnify, defend, and hold harmless Identity Mark, LLC and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or court order; or (e) your use of exported records or reports in any legal proceeding.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles.
Dispute Resolution: Any dispute arising out of or relating to these Terms or the Service shall first be submitted to good-faith mediation. If mediation is unsuccessful, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its rules, conducted in the State of Florida. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this waiver is found unenforceable, the entire arbitration provision shall be void.
Exceptions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.
We may update these Terms from time to time. When we make material changes, we will notify you by email and/or by posting a prominent notice on the Service at least thirty (30) days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and close your account.
If you have questions about these Terms, please contact us:
See the full terms of service page for details.